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Duration
1 day
Content
○ Understanding Time
○ What is Time Management
○ Managing your Mind and Body
○ Goal Setting
○ Organizing Your Day
○ Delegating and Communication
○ Meeting Management
Training Courses
Conflict to Collaboration: Managing Difficult Staff

Communication Skills
Summary
This course is designed for managers and team leaders facing challenges with difficult staff and conflict. It teaches strategies to understand different personality types and transform confrontations into collaborative opportunities. Through theory and role-playing exercises, participants will develop skills in conflict resolution, effective communication, and teamwork to foster a more harmonious workplace.
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